Andromeda Wealth Private Limited (hereinafter referred as “the Company/Andromeda Wealth”) believes that excellence in customer service is the most important tool for sustained business growth. Therefore, the Company follows a philosophy of providing resolution of the customers' complaint/grievance in a manner that effectively resolves the complaint to customer's satisfaction.
In order to accomplish this, customers are strongly requested to follow the instructions given below:
Any query or grievances can be directly submitted to the centralised Andromeda Wealth Customer Care unit by sending an e-mail on partnersupport@andromedawealth.in or calling on 022 69406800 to 022 69406899.
Being a customer of Andromeda Wealth Partner, it is strongly advised that you contact your Andromeda Wealth Partner for all your queries/ grievances. If needed, your Andromeda Wealth Partner will raise the query /complaint to Andromeda Wealth in proper format with details for resolving it quickly.
Mon to Fri - 9.30 am to 5.30 pm. Andromeda Wealth Customer Care will not be available on Saturday’s as Andromeda Wealth Head Office remains closed. Contact Numbers: 022 69406800 to 022 69406899. Calls may be recorded for internal quality purposes. You may also write to us on investorsupport@andromedawealth.in.
Any complaints or emails not raised in the format as communicated above may not receive due consideration if it fails to come to the notice of Andromeda Wealth Customer Care. Andromeda Wealth Customer Care does not assume any responsibility for any emails being sent directly on unauthorised email ids for query /complaints, including corporate or employee email ids as shared on this or any other group website. We thank you for giving us the opportunity to serve you and for your patience for the time we need to resolve your query / grievances.
This policy will be reviewed as and when required.